ELVEN WICK CANDLES
elvenwick@gmail.com
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WHOLESALE 
 
Wholesale Enquiries

Store Policy

Customer Care

If you have any queries about our store or products then please feel free to contact us! We have a form here were you can contact us with any questions you may have. You can also email us directly using our email elvenwick@gmail.com.

If you have any complains you are more than welcome to pass them over to us and we will do our best to make things right for you. 

Privacy & Safety

Data We May Collect From You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, maiden name, last name or surname, username or similar identifier, marital status, title, date of birth and gender.

  • Contact Data includes billing address, delivery address, email address and telephone numbers.

  • Financial Data includes bank account and payment card details.

  • Transaction Data includes details about payments to and from you and other details of products you have purchased from us.

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

  • Profile Data includes your username and encrypted password, purchases or orders made by you, your interests, preferences, feedback and survey responses. This can also include demographic information, such as your post code, preferences and other interests.

  • Usage Data includes information about how you use our website and products.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

Payment Methods

We except payments via Paypal, Debit Card or Credit Card.